At Trusted Tablets, we are dedicated to providing exceptional service and ensuring a smooth shopping experience for our customers. Whether you have questions about delivery, tracking orders, or understanding the difference between medications, our support team is available 24/7 to assist you.
💡 Frequently Asked Questions (FAQ):
1. Delivery Terms:
We offer two delivery options to meet your needs:
- International Unregistered Mail
- Delivery Time: 10–21 days after dispatch.
- Tracking Number: Not available.
- Package: Regular envelope.
- Notes: Suitable for regular addresses, but not for PO boxes or APO addresses.
- Trackable Courier Service
- Delivery Time: 5–10 days after dispatch.
- Tracking Number: Available 3–4 days after dispatch.
- Package: Delivered in a secure package from the courier company.
Important:
If your order contains 90 pills or more, it will be split into multiple packages sent on the same day. Delays may occur due to customs checks. Please contact us if your order doesn’t arrive within 3 days of the estimated delivery deadline.
2. How Can I Track My Order?
Tracking your order is easy:
- Log in to the “My Account” section on our website.
- Select your Order ID from the drop-down menu.
- Click on the tracking number to view your order status.
Note: If your order has been split into multiple packages, each will have its own tracking number.
3. What if My Order Isn’t Delivered on Time?
Occasionally, delays can happen due to customs checks, postal issues, weekends, or holidays. If your order doesn’t arrive by the expected deadline:
- Contact our 24/7 support team via phone, email, or live chat.
- We will resolve the issue promptly by either reshipping your order free of charge or issuing a full refund.
4. What Should I Know About Generic Medications?
Generic medications may differ in color and shape compared to brand-name pills, but rest assured, they contain the same active ingredients and offer identical effects. Each blister pack is clearly labeled with the active ingredient for your convenience.
📩 How to Reach Us:
- Phone Support: +1 718 475 90 88
- Email Support: [email protected]
- Live Chat: Available 24/7 on our website.
For Order Tracking or Refill Requests:
Log in to the Customer Support Center using:
- Your email address and Order ID, or
- Your email address and the last 4 digits of your credit card number (e.g., *** *** **** 1234).
🌟 Why Choose Trusted Tablets?
- Fast and reliable customer service.
- Multiple delivery options for your convenience.
- Secure and discreet packaging.
- Affordable, high-quality generic medications.
We’re here to make your shopping experience hassle-free and ensure your satisfaction every step of the way. Feel free to reach out with any questions or concerns!
